Privacy Policy

Welcome to Lafayette Laundromat. This Privacy Policy explains what information we collect, how we use it, and how we protect your information when you use our laundromat, website, or related services.

We may update this Privacy Policy at any time. Changes will be reflected by updating the effective date above. Continued use of our services means you accept any updates.

What information do we collect?

We may collect the following information:

1. Name, phone number, and email address
2. Payment information for transactions
3. Information you provide when contacting us
4. Laundry preferences or service instructions

We may also automatically collect:

1. IP address
2. Device and browser information
3. Website usage data
4. Cookies and analytics data

How do we use your information?

1. Provide laundromat, Wash & Fold, and pickup & delivery services
2. Process payments
3. Communicate with you about orders and services
4. Send service updates or important notifications
5. Improve our services and customer experience

SMS, Text Messages, and WhatsApp Communication

By providing your phone number, you agree to receive SMS or messaging communications from Lafayette Laundromat.

1. Order updates and status notifications
2. Pickup and delivery communication
3. Customer service responses

Message and data rates may apply. You can opt out at any time by replying STOP or contacting us directly.

How do we store your information?

Your information is stored securely on systems located in the United States. We use standard security measures to protect your data, but no system is 100% secure. You provide information at your own risk.

Do we share your information?

We do not sell your personal information. We may share information only when necessary:

1. To process payments
2. To provide services you requested
3. With service providers assisting our business operations
4. If required by law or legal process
5. To protect our business, staff, or customers

Cookies and Tracking

We may use cookies and tracking tools to improve website performance and understand user behavior. You can disable cookies in your browser settings.

Your Choices

1. You can limit cookies through browser settings
2. You can opt out of SMS communications at any time
3. You can contact us to update or delete your information

Your Responsibilities

1. Provide accurate information
2. Keep your contact details updated
3. Protect your personal information

California Privacy Rights

California residents may request information about how their data is shared. Contact us using the details below to make a request.

Contact Us

If you have any questions about this Privacy Policy, contact:

Lafayette Laundromat
1561 E Lafayette St, Detroit, MI 48207
Phone/Text: 313-312-1552
Email: laundry@lafayettelaundromat.com